voice mail

With Voice Mail service you will never have to worry about unanswered phone calls again. It automatically answers incoming calls whenever you're on the phone, or away from home or the office. Personalize your greeting and change it at any time. If you're not available, your messages are time and date stamped and can be retrieved and saved from any push button phone.

Accessing Your Mailbox:

1. Dial your local access number. Please refer to your Local Access Number reference card for the correct access number for your area. Then either:
   • Press # if calling from the phone your Voice Mail is assigned to, OR
   • Enter your telephone number, including area code, if calling from a remote phone, OR
   • If using Auto Login and accessing from a remote phone no entry is required.
2. If requested, enter your password, followed by the # key. Your password will be a default code of "0000" until you change it.
3. Main Menu:
   • Press 1 to retrieve messages
   • Press 3 to send messages
   • Press 7 for current date and time
   • Press 9 for mailbox setup.

Accessing Your Sub-Mailbox: (optional feature)

1. Follow step 1 from above.
2. If you are the Group Administrator and wish to record a group greeting, press * to access the Group Greeting Menu. A voice prompt will guide you through those steps
   OR enter your sub-mailbox number.
3. If requested, enter your password, followed by the # key. Your password will be a default code of "0000" until you change it.
4. Main Menu:
   • Press 1 to retrive messages
   • Press 5 to hear which sub-mailboxes have new messages
   • Press 9 for mailbox setup

To Retrieve Messages:

Three options in message retrival menu:

• Press 1 - New messages
• Press 2 - Saved messages
• Press * - Return to main menu

Listen to Messages:

• Press 1 - Play or re-play message
• Press 2 - Save message and go to next
• Press 3 - Delete message and go to next
• Press 4 - Save message as new
• Press 5 - Reply to a message¹
• Press 6 - Forward message¹
• Press 7 - Skip back three seconds
• Press 8 - Pause or continue message
• Press 9 - Skip forward three seconds
• Press * - Return to main menu

Mailbox Setup:

Five options in mailbox setup menu:

• Press 1 - Greeting options (you can disregard this step if you choose to use the default greeting)
• Press 2 - Change password
• Press 3 - Notification options¹
• Press 4 - Enable/Disable Auto Login
• Perss * - Return to main menu

To change or record your greeting:

• Press 1 - Greeting options
• Press 2 - Record your greeting
• Press # - End recording function
• Press 1 - Listen to greeting

To create multiple greetings:

• Press 5 - Pick a new greeting, then choose a new greeting #(2-9)
• Press 2 - Record greeting
• Press # - End recording function, repeat previous two steps, choosing a different greeting # each time
• Press 5 - Pick a new greeting, then choose the greeting you wish to become active
• Press * - Return to main menu

To change your password:

• Press 2 - Change your password
• Enter new password, followed by the # key. The new password can be 4 to 10 digits in length. You will be unable to access your mailbox without this password, so be sure to choose one that you will remember.
• To verify, enter your password, followed by the # key